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Reviews


Trust and Believe that Look Family Exteriors is a five-star business! I was impressed with their operation from start to finish. Chad and Toni were excellent in explaining the process, scheduling the work, and making me feel like a friend instead of a customer. Most impressive was that all other estimates came from salesmen. Chad besides being the Owner/CEO is a real roofer, He actually came out (early) and got on the roof before he spoke to me. The estimate and final costs were exact and far below the much. much higher estimate that I'd received from a larger regional roofing company for the exact same package and warranties, The Look Family professionals arrived early, worked efficiently and delivered a new roof that I'm extremely proud of and can trust for the next 50 years! If you want maximum value from folks you can trust; Take a look at LOOK! LOOK Family Exteriors are blessed and a blessing,

Maurice G.

Chad and his crew were a pleasure to have here and work on our home. They removed all the old shingles and installed the new roof along with hooking up a vent and redoing flashing around the chimney etc. , ALL IN ONE DAY even though it was over 90 degrees and it rained TWICE ON THEM! Such a pleasure to see them work without some standing around smoking etc, wasting time. Only took a lunch break and they did a great job with clean up after the job!! I WAS WORRIED about roofing nails and running them over and getting a flat on my zero turn.....NOPE....NO NAILS...EVEN LOOKED SOME MORE TODAY....NOT ONE NAIL ANYWHERE!!! AWESOME WORKERS! AWESOME JOB! WORTH EVERY DOLLAR!!!

Gary T.

Highly Recommend this Company. Everyone was great and really quick completing the job. My roof, Gutters, and out building looks amazing.
If I ever bought another house I would call this company to come put on a roof for me.

Tim M.

We are completely satisfied with our new roof installed by Look Family Exteriors. The crew was on time, worked continuously, and cleaned up nicely. We are also happy with the product and warranty.

Jeff H.

Very polite workers. Cleaned the job site nightly. The quality of the roof replacement was excellent and completed ahead of time quoted. The company explained completely what was covered during the roof installation and siding replacement. The selection of materials was wide and color schemes to match. Worked with the insurance company to complete needed documentation. Will hire again, if needed.

Randall M.

Look Family Exteriors just completed a roofing project at my home. I am 110% satisfied by the professionalism of the staff, ownership and the work performed. They showed up on time, completed a pretty good sized project in less than two days! The price was 1700 less than the closest bidder. Give them a call, you wont be disappointed.

Barry S.

So often it seems that no one is professional anymore. So many times I feel I get brushed off and left hanging. It was very refreshing to find a company that still holds to the values I look for and expect.
The owner, Chad, did exactly what he said he would, when he said he would. The quote was very prompt. He was punctual and responded to emails and phone calls within minutes. I truly felt that I was his only customer.


The job was started and completed when he said it would be, and there were no surprises. I absolutely would deal with him again, and highly recommend his company.
Thankyou for a great looking roof and gutters.

Mike K.

Chad is very friendly and professional. I had the roof, gutters and one side of the house sidings replaced.
The first time the roof had some minor flaws at the venting top, but Chad was very responsive and had his crew coming back and replacing it in no time. He is very attentive to the details and makes sure the customer is satisfied.
Highly recommended :)

Ricardo F.

Look Family Exteriors has earned an A+++ for customer service! Chad came out the very next day after we placed a call to get an estimate for our house & detached 2 car garage after a hail storm damaged both roofs. He sat down with us and went over everything from beginning to end. We felt very comfortable with his explanation of the process. His cost for the job was more than fair. Chad & his family were on vacation the day we were scheduled to have our roofs replaced, we had a choice to reschedule, but after reading reviews and meeting with Chad we gave him the green light to stay on schedule having total confidence that his crew were going to do a great job. He checked in with us to see how things were going the day of install even though he was on vacation with his family. His crew did an outstanding job, they worked non stop, and all of them helped with clean up. We are very pleased the the product, price and customer service! Thanks Chad!

Donna D.

Look Family Exteriors did exactly what they said they would do. They did and absolutely great job. The clean up was very thorough and my entire roof was stripped and completed within four hours. I couldn't have asked for better service and I do highly recommend them. Top quality work from top quality people. Thanks so much!

George T.

Chad and his crew are amazing. They executed the plan flawlessly and inspected my property for every last nail. Not only were they very professional, they were proficient in their task's and craftsmanship. The quality in material and service is phenomenal. I highly recommend Look Family Exteriors!

Trackster

We are very pleased with Look Family exteriors work on our roof. They worked very hard to get our job completed in one day. They were very diligent in cleaning up around the house when finished. Also communicated well for the status of delivery and their start date.

Christie S.

I will recommend d Chad Look to anyone needing a roof or two. I had three houses needing roofs. He came in with the lowest bid. An honest bid. The three roofs were completed in under two days for the bid price and no more despite the need for some extra unforeseen repair work. Repair work that not only took more time but more materials too. His crews were timely and professional and their clean up of the work site was impeccable. Look no further than Look Family Exteriors for quality work done right at a fair price.

Mark H.

We couldn't be happier with our new roof and our experience with Look Family Exteriors. Arrived on the promised date and worked hard from early morning until dusk completing a rather large roof in only two days. The crew was friendly and courteous and our property was clean of debris when they completed the job. Chad was great to work with - -professional, reliable and obviously a man of integrity. We would not hesitate to recommend Look Family Exteriors!

Gaye T.

There are so many great things that we can say about this entire experience! If you are in the market for exterior work, look no further! From the estimate to the completion, Look Family Exteriors was the textbook definition of customer service and amazing quality. Every step of the way was another reason why we were so glad we decided to go with them. The owner Chad was on top of everything from start to finish, and his crew is second to none. The quality of their work is amazing and our home looks like a brand-new property. The crew was fast, efficient, knowledgeable, friendly and knew exactly how to handle any unexpected issues with a solid plan and amazing outcome. We are so glad we decided to go with Look for this project! They are truly a shining example of how things are supposed be and we are thankful every time we pull up to our house and see the work they did! Don't waste your time with any other companies in this area, you will not find anyone better thank Look Family Exteriors!

Nicholas A

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  • Hedgesville, WV 25427   (304) 754-9897